Terms of Service

By accessing and shopping on the Crystal Sphere 9 website, you agree to the following terms and conditions.

1. General Conditions

All products, prices, and offers shown on this website are subject to change without prior notice.

We reserve the right to update product information, pricing, and website content when necessary.

2. Orders & Payment

When placing an order, you confirm that all information you provide is accurate and complete.

All orders are subject to acceptance, payment confirmation, and product availability.

Payment must be completed before order processing begins.

After payment confirmation, orders require 1–3 business days for verification, packing, and preparation before shipment.

3. Shipping & Returns

Orders are subject to our separate Shipping Policy and Return & Refund Policy, which provide detailed information about shipping methods, delivery times, returns, and refunds.

These policies are available through the website footer.

4. Natural Crystal Products

Crystal Sphere 9 sells natural crystal and mineral products.

Because natural crystals are unique, variations in color, shape, size, texture, patterns, and natural inclusions may occur. These variations are natural characteristics and are not considered product defects.

5. Intellectual Property

All text, images, logos, and content on this website belong to Crystal Sphere 9 or are used with permission.

You may not copy, reproduce, or reuse website content without written permission.

6. Limitation of Liability

Crystal Sphere 9 is not responsible for delays caused by circumstances beyond our reasonable control, including customs clearance, weather conditions, carrier delays, or other transportation-related issues.

7. Contact

If you have questions about these Terms of Service, please contact us:

Email:
crystalsphere9@126.com